Realcall
Property calls
answered, always
Realcall answers every tenant, owner and prospect call in a natural Aussie voice — triaging maintenance, dispatching tradies and capturing leads. Launch your custom property front desk in minutes — no engineering team required.
Hear Realcall handle a real call
Pick who's calling — listen to how Realcall answers, triages and captures every detail.
Skills
Hi, there's a burst pipe under my kitchen sink — water's going everywhere.
This is a recording. Want to hear how our AI handles your real call?
Try the live demoBuilt for Australian real estate.
Realcall is purpose-built for property managers and agencies — tuned to how Australian rent rolls, leasing pipelines and after-hours calls actually work.
Built for the way you manage property.
One AI front desk, tuned to every corner of the industry — pick yours.
Residential portfolios live and die on responsiveness. Realcall catches every overnight burst pipe and weekend lockout, triages it, and has it sorted before the office opens.
- After-hours maintenance triage
- Tenant recognition across properties
- Emergency tradie dispatch
Every kind of call your office gets — handled.
Maintenance, leasing, owners and after-hours messages. Switch between them to see exactly what Realcall captures.
Every repair captured, triaged and dispatched — even at 2am.
Realcall works out what's broken, how urgent it is and where, then captures the job or escalates a genuine emergency straight to your on-call tradie by SMS. No more vague voicemails and 7am callbacks.
- Urgency triage: routine, urgent or emergency
- Real tradie SMS dispatch for emergencies
- Captures unit, access, photos request and tenant details
- Recognises returning tenants by their number
A receptionist that sounds human, works 24/7 and never has a sick day.
Tenants, owners and prospects hear a warm, natural Australian voice with your agency's name — not a robot and not a voicemail. It greets returning tenants by name, understands messy real-world calls, and knows exactly what to capture for every kind of enquiry.
Hear it for yourself- Natural Aussie voice, branded to your agency
- Understands accents, interruptions and rambling calls
- Knows your properties, suburbs and the services you offer
- Hands off to a human the moment it should
Three problems, solved on day one.
Never miss a call
First-ring pickup, around the clock. Tenants, owners and prospects always reach a real-sounding front desk — never a voicemail or an engaged tone.
Triage & dispatch
It works out what's urgent and acts — escalating genuine emergencies to your on-call tradie by SMS, and calmly capturing everything else for the morning.
One inbox for the team
Every call sorted into the right queue with a clear summary, transcript and recording — so the whole office knows exactly what to action.
A complete front desk, not just an answering machine.
Answers 24/7
Round the clock, weekends and public holidays included. No after-hours service, no voicemail, no missed work.
Smart maintenance triage
Routine, urgent or emergency — it grades every repair and only escalates the ones that truly can't wait.
Real tradie dispatch
Genuine emergencies are sent to your configured on-call tradie by SMS, with the property, the problem and the contact.
Recognises returning tenants
Picks up known callers by their number and greets them by name across the properties they're linked to.
Captures leasing leads
Qualifies prospects, confirms availability and books inspections so your rent roll keeps growing after hours.
Knows your area
Understands the suburbs and properties you manage, so it captures the right address and routes the right way.
Summaries you can trust
Every call comes with a short, accurate summary plus the full transcript and recording — no guessing.
Sounds genuinely human
A natural Australian voice with your agency's name and tone — most callers can't tell it isn't your front desk.
One simple dashboard
Maintenance, Leasing, Owners and Messages in four clean queues your whole team can work from.
Blog
Practical insights on running a sharper property-management front desk — and how AI is changing the way agencies handle every call.
Everything you need to 10x your phone operations.
Realcall agents work for agencies of all sizes — from a single property manager to a 5,000-door rent roll.
Answers, before you ask.
Run your rent roll, not your phone.
Realcall answers every tenant, owner and prospect call — triaging maintenance, capturing leads and routing owners, 24/7.
Book a demo